Many users like to use fingerprint feature to unlock their Samsung phone. It is very easy and fast way. However, sometimes the fingerprint scanner might stop working for some reasons. Here we will list the common problems of fingerprint and show you the what to do when fingerprint scanner not working.What if you have switched off network connection or dont have a Google/Samsung account? You can still get your phone unlocked by resetting the phone to factory settings. Step 1. Put your phone into recovery mode. Turn off the device. Then press and hold the Volume Up, Power and Home buttons at the same time until the Android logo appears. Release Power button but continue to hold the other buttons until the following page comes up. -on-samsung-81.html#sthash.BVOjG145.dpuf

What to Do When Fingerprint Scanner Not Working on Samsung